Return and Warranty Policies - Thank you for shopping with lasertonersupplies.ca, We strive to provide you with the best products and services. In the event that you need to return an item, please review our return policy below.
We will not be responsible for any damage that occurs during the shipment process. It is crucial to carefully inspect the package before accepting it from the delivery carrier. If you notice any signs of damage to the package, please refuse delivery or make a note of the damage on the carrier's delivery record.

If you receive a damaged item despite proper inspection, please notify us immediately. However, please note that it is the customer's responsibility to file a claim with the respective shipping carrier (such as UPS or Purolator) to report the damage. We will provide necessary assistance and support as required during this process.

In the unfortunate event that you discover a defective item, please contact us immediately at 403-617-8663. If the product is an original brand item, You may also contact the manufacturer directly for further assistance. They may provide instructions on obtaining a replacement or refund.

To request a return or refund, please initiate the process within 10 days from the date of receiving the item. Beyond this period, we may not be able to accommodate your request. To initiate the return or refund process, please reach out to our customer support team through the provided contact information below.

If the return is approved, Buyer will not be charged for shipping the item back to us in its original condition and packaging. We recommend using a trackable shipping service to ensure the safe return of the item. Please note that Buyer will not be charged for the return shipping.

Once we receive the returned item and verify its condition, we will process the refund according to the original payment method used during the purchase. Please allow a reasonable processing time for the refund to reflect in your account.

Please note that our return policy is subject to change without prior notice. We encourage you to review this policy periodically to stay updated.

For any further questions, concerns, or to initiate a return or refund request, please contact our customer support team at:
Phone: 403-617-8663
Email: darrenrgreve@gmail.com